077bet Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 077bet, operating through the website at 077bet.win, collects, uses, stores, and protects the personal data of individuals who access or use the 077bet Platform ("Players", "you"). It also sets out the rights you have in relation to your personal data and explains how to exercise those rights.

By registering an account or using any service on the 077bet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

077bet is committed to treating the personal data of its users with the highest standards of care. We collect only what we need, use it only for the purposes stated in this Policy, and retain it only for as long as is necessary or legally required. We do not sell your data, and we do not share it with third parties for purposes unrelated to the operation of the Platform.

2 Who We Are

077bet is an online sports betting and casino platform serving the Bangladesh market. The Platform is accessible at 077bet.win and provides services including sports wagering, live casino games, RNG slot titles, and instant win games. For the purposes of this Policy, 077bet acts as the data controller in respect of the personal data of all registered Players and site visitors.

If you have any questions about how 077bet handles your personal data, or wish to exercise any of your data rights, you may contact our dedicated support team at [email protected]. We will endeavour to respond to all data-related enquiries within 5 business days.

3 Personal Data We Collect

077bet collects the following categories of personal data from its Players and site visitors:

3.1 Registration Data

• Full legal name
• Date of birth
• Email address
• Mobile phone number (including the mobile financial service number used for bKash, Nagad, Rocket, or Upay transactions)
• Residential address
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (National ID Card, passport, driving licence)
• Proof of address documents (utility bills, bank statements)
• Proof of payment method ownership (bKash, Nagad, or bank account registration confirmation)

3.3 Financial Data

• Deposit and withdrawal transaction records, including amounts in Bangladeshi Taka (৳) and timestamps
• Payment method identifiers (mobile wallet numbers, masked card numbers)
• Account balance history

3.4 Betting and Gaming Activity Data

• Bet placement records, including market, odds, stake, and outcome
• Casino and slot game session data, including game title, stakes, wins, and session duration
• Bonus and promotion participation records

3.5 Technical and Usage Data

• IP address at the time of each login and transaction
• Device type, operating system, and browser information
• Pages visited on the Platform and navigation patterns
• Session timestamps, including login and logout times
• Cookie identifiers (see Section 9 for full cookie details)

3.6 Communications Data

• Records of correspondence between you and the 077bet support team, including chat transcripts and email exchanges
• Records of any complaints or dispute submissions you make

4 How We Collect Your Data

077bet collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact support, or update your account profile.
• Automatically — through cookies, log files, and tracking technologies as you browse and interact with the Platform. Technical data such as your IP address, device information, and session activity is collected automatically upon each visit.
• From payment providers — when you initiate a transaction via bKash, Nagad, Rocket, Upay, or a bank card, the relevant payment provider confirms transaction status and reference data to 077bet to facilitate payment processing.
• From identity verification services — where 077bet uses third-party KYC validation tools to verify the authenticity of documents submitted during account verification, those providers may share verification results with 077bet.

5 Why We Use Your Personal Data

077bet uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, contact details
Identity verification and KYC compliance	KYC documents, registration data, payment method data
Processing deposits and withdrawals	Financial data, payment method identifiers
Providing sports betting and casino services	Betting and gaming activity data, account balance
Responsible gaming monitoring and intervention	Betting activity, session data, deposit history
Fraud prevention and security	IP address, device data, transaction records
Customer support and dispute resolution	Communications data, account history
Marketing communications (where consented)	Email address, phone number, preferences
Platform analytics and improvement	Technical and usage data, anonymised aggregates

6 Legal Basis for Processing

077bet processes your personal data on the following legal grounds:

• Contractual necessity: Processing is required to fulfil our obligations to you under the Terms & Conditions — including account management, transaction processing, and the delivery of betting and gaming services.
• Legal obligation: Certain processing activities, including KYC verification, are required to comply with applicable responsible gaming standards and fraud prevention obligations.
• Legitimate interests: 077bet processes technical, usage, and security data on the basis of our legitimate interest in maintaining the integrity, security, and performance of the Platform, provided that this interest is not overridden by your rights and freedoms.
• Consent: Where you have explicitly opted in to receive marketing communications from 077bet, we process your contact details for that purpose on the basis of your consent, which you may withdraw at any time.

7 Data Sharing with Third Parties

077bet does not sell your personal data to any third party. We may share your personal data with carefully selected third parties only where it is necessary to operate the Platform and deliver services to you. The categories of third parties with whom data may be shared are as follows:

• Payment providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank — to process deposits and withdrawals on your behalf.
• Identity verification services: Third-party KYC providers engaged to verify documents submitted during account verification. These providers act under strict data processing agreements.
• Game content providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe — to deliver live casino and slot game content. Game providers receive only the minimal session data required to run game rounds.
• Technology infrastructure providers: Hosting, cloud storage, and cybersecurity partners who support the operation of the Platform. All such providers are bound by confidentiality obligations and data processing agreements.
• Law enforcement and regulators: Where 077bet is required by applicable law, court order, or regulatory authority to disclose personal data, we will comply with such requests. Where legally permissible, we will notify affected users of any such disclosure.

8 Payment Data Handling

077bet takes the security of payment data with particular seriousness. All financial transactions on the Platform are facilitated via third-party payment providers. 077bet does not store full card numbers, mobile banking PINs, or complete payment credentials on its own systems.

Payment references — such as partial mobile wallet numbers used to confirm ownership — are stored only as necessary to support KYC verification and to enforce the rule that withdrawals must be returned to the same method used for deposits. Access to financial data within 077bet systems is restricted to authorised personnel on a need-to-know basis.

All transactions are transmitted over SSL-encrypted connections. 077bet regularly reviews its payment data handling procedures to maintain alignment with current security best practices.

9 Cookies and Tracking Technologies

077bet uses cookies and similar tracking technologies to operate, maintain, and improve the Platform. A cookie is a small text file placed on your device when you visit a website. Cookies allow us to recognise your device on subsequent visits and to deliver a more consistent, personalised experience.

077bet uses the following categories of cookies:

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in during your visit and security cookies that help protect your account. These cookies cannot be disabled without affecting the functionality of the Platform.
• Functional cookies: Used to remember your preferences, such as your preferred language settings or display options, to improve your experience across sessions.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors interact with the Platform — for example, which pages are visited most frequently and where users typically exit. This data is used to improve the Platform's design and performance.
• Marketing cookies: Where you have consented, these cookies are used to track your interaction with promotional content on the Platform so that we can deliver relevant offers and improve the effectiveness of our promotions.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of the Platform from functioning correctly. Continued use of the Platform following the display of our cookie notice constitutes your acceptance of our use of cookies as described in this Policy.

10 Data Retention

077bet retains your personal data for as long as your account remains active and for a reasonable period thereafter, to fulfil legal obligations, resolve disputes, and enforce our agreements. The specific retention periods applicable to different categories of data are as follows:

• Account and registration data: Retained for the duration of the account relationship and for a period of up to 5 years following account closure.
• KYC verification documents: Retained for a minimum of 5 years following the completion of verification, in accordance with responsible gaming and anti-fraud obligations.
• Transaction records: Retained for a minimum of 5 years following the date of each transaction.
• Betting and gaming records: Retained for a minimum of 3 years following the date of each session or wager.
• Support communications: Retained for a minimum of 2 years following the resolution of each support interaction or complaint.
• Technical and usage data: Typically retained in anonymised or aggregated form for analytical purposes; identifiable technical data is deleted or anonymised within 12 months.

When personal data is no longer required for any of the purposes stated in this Policy, 077bet will securely delete or anonymise it in accordance with our internal data management procedures.

11 Data Security

077bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption across all data transmissions between your device and the Platform.
• Encrypted storage of sensitive personal data, including account credentials, at rest.
• Role-based access controls ensuring that only authorised personnel have access to personal data, and only to the extent required to perform their duties.
• Regular security audits and vulnerability assessments of Platform systems and infrastructure.
• Incident response procedures enabling 077bet to identify, contain, and respond to data security incidents in a timely manner.

While 077bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in protecting your own data by keeping your account credentials confidential and by logging out of your account when using shared devices. If you suspect that your 077bet account has been compromised, please contact support immediately at [email protected].

12 Your Data Rights

As a registered Player on the 077bet Platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that 077bet holds about you at any time. We will provide this within a reasonable timeframe following identity verification.
• Right to rectification: If any personal data 077bet holds about you is inaccurate or incomplete, you may request that it be corrected. Where possible, you may update certain details directly through your account profile.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations described in Section 10.
• Right to restriction: You may request that 077bet restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of data held about you while 077bet investigates.
• Right to data portability: Where processing is carried out on the basis of your consent or a contractual necessity, you may request that your personal data be provided to you in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data where that processing is based on 077bet's legitimate interests. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the 077bet support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 3 business days and aim to fulfil it within 30 calendar days, subject to identity verification.

13 Children's Privacy

The 077bet Platform is strictly intended for individuals aged 18 years and above. 18+ 077bet does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data on the Platform, please notify us immediately at [email protected]. Upon confirmation, 077bet will promptly close the relevant account and delete all associated personal data.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to restrict access to gambling-related websites. 077bet fully supports efforts to prevent underage gambling and cooperates with all reasonable verification and reporting mechanisms in this regard.

14 Marketing Communications

Where you have opted in to receive promotional communications from 077bet, we may contact you by email or SMS to inform you of new promotions, seasonal offers, and platform updates relevant to your interests as a Bangladeshi player. Such communications may include information about upcoming BPL and IPL cricket betting markets, new slot titles from our partner game studios, and special deposit bonus offers.

You may withdraw your consent to receive marketing communications at any time by contacting us at [email protected] with the subject line "Unsubscribe". Upon receipt of your request, 077bet will remove you from all marketing distribution lists within 5 business days. Please note that even after opting out of marketing, you will continue to receive transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts.

15 Third-Party Links

The 077bet Platform may occasionally contain references to third-party services such as payment providers and game studios. This Policy applies only to the 077bet Platform itself. Where links or integrations lead to third-party websites or services, those parties operate their own privacy policies, for which 077bet accepts no responsibility. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform.

16 Changes to This Privacy Policy

077bet reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Players by email or via a prominent notice on the Platform, at least 7 days prior to the changes taking effect, except where immediate changes are required for legal, security, or regulatory reasons.

The "Last updated" date at the top of this Policy reflects the most recent revision. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you must discontinue use of the Platform and may request account closure by contacting our support team.

17 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 077bet processes your personal data, please contact our support team using the details below. All communications should be submitted in English.

• Email: [email protected]
• Subject line for data enquiries: "Privacy Enquiry" or "Data Rights Request"
• Support hours: 24 hours a day, 7 days a week
• Response time: Data-related enquiries acknowledged within 3 business days; fulfilled within 30 calendar days